Notices

July 23rd 2024
To Our Valued Community,

I am writing to address a recent matter involving our communications with a client concerning unpaid bills and the return of our goods. Specifically, I regretfully acknowledge that I reached out to the client's publicly available personal connections on Facebook in a manner that has been perceived as harassment by disclosing the matter of the unpaid bills and unreturned goods to a number of their contacts. This is an issue between ourselves and the client, and it was not appropriate for me to share this with their wider connections.  For this, I extend my apologies.

I take responsibility for my actions. The recent passing of my father has significantly impacted my emotional state, and I allowed my actions to be influenced by personal frustration and grief. However, this does not excuse my behaviour or the careless nature of these communications.

I apologise to the individual affected for not considering the potential impact on their well-being. Moving forward, I will use the appropriate official avenues to recover our equipment and funds, ensuring all future interactions are conducted with the utmost professionalism and respect.

Thank you for your understanding during this challenging time. We appreciate your continued support as we strive to uphold the values of our community.

Sincerely,

Ira Redepenning
Owner & Director
Dream Gear